Remote Data Recovery = Irresponsible Data Recovery
We are constantly asked why we do not provide remote data recovery. Well, there is one very simple reason why we do not provide this remote service, this reason is because unlike our competitors we are a responsible data recovery provider. We believe it is irresponsible to provide remote testing, diagnostic and recovery procedures as remote software cannot detect if the platters are being scraped, remote software cannot detect if the hard drive is smoking, in some cases a pcb burnout is so severe there can actually be flames coming from the hard drive if it is constantly powered.
Remote data recovery tools cannot compare to a good data recovery engineer as a computer system with remote software is lacking the critical senses which make up a good data recovery engineer. These senses are sight, hearing and the sense of smell. All 3 senses can diagnose a hard drive within a matter of seconds, remote data recovery software will not detect any physical malfunctions.
We believe a duty of care is required when dealing with critical data, companies promoting remote data recovery are clearly not demonstrating a duty of care to the client.
Our in lab data recovery services usually cost the same as our competitors remote services, so if the data is important, use a professional recovery lab which demonstrates it is responsible and not in it just for the money. Also with our 100+ drop off centres and free collection service*, free evaluation service within 4 hours, remote data recovery now an obsolete thing of the past.