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Data Recovery FAQ

Who should I trust with my most important data?

Many companies advertising on google appear to fully functioning recovery centres. In reality, there is probably only a handful of genuine recovery centre's which are able to offer a complete data recovery service.

You have probably obtained quotes from companies claiming to recover data for under £100. They may well be able to recover the data if you have only deleted files, but if the problem is a little more serious, your hard drive will probably be sent to a 3rd party to perform the recovery.

This will inflate the recovery costs considerably as the £100 data recovery firm will want to make a healthy profit. So by sending your failed media to a cheap sounding data recovery company, you may end up loosing the data forever or paying hundreds of pounds extra. For more information, please follow this link- Choosing the right data recovery company.

  • What will I get for my money?

    Datatrack Labs Data Recovery London has a unique recovery service which includes:

    • Totally free comprehensive evaluations.
    • Clear scales of the recovery process.
    • Free media collection*.
    • Free return postage*.
    • Free data transfer to suitable media.
    • 24 / 7 telephone-based personal support.
    • 24 / 7 online case tracking.
    • A dedicated account manager.
  • Will your service invalidate my warranty?

    You can be rest assured, Datatrack Labs Data Recovery are approved by all manufacturers and our recovery process will not invalidate your warranty. Datatrack Labs have never had a single complaint about any company refusing to replace a faulty device after a recovery has been completed.

  • How is recovered data returned to me?

    The recovered data is transferred to a suitable media which is dependent on the amount of data recovered.

  • What disk drive manufacturers can you recover?

    Datatrack Data Recovery Cardiff have recovered from all media manufacturers: Samsung, Hitachi, Seagate, Quantum, Maxtor, Western Digital, IBM, Fujitsu, Toshiba, Conner

    Our engineers constantly undergo research on new models of drive and products.

  • What operating systems can you recover from?

    Datatrack Data Recovery London, have recovered from all operating systems:

    Novell Netware, UNIX, MAC, Windows 95/98/2000/XP/VISTA, DOS, OS/2

    Our engineers constantly undergo research on new software products and operating systems

  • I live in *City*, can I still send my hard drive to you for data recovery?

    Of course you can. If doesn't matter what part of the UK or Ireland. Datatrack Labs perform data recovery for companies and individuals from all over the globe. From St Helier to St Helens, Datatrack Labs are more than willing to help.

    Datatrack Labs provide data recovery for all UK Cities and towns, Low Cost Data Recovery England in Bath Birmingham Bradford Brighton and Hove ,Bristol, Cambridge Canterbury Carlisle Chester Chichester Coventry Derby Durham Ely Exeter Gloucester Hereford Kingston upon Hull ,Lancaster Leeds , Leicester , Lichfield, Lincoln, Liverpool , City of London , Manchester Newcastle upon Tyne Norwich Nottingham Oxford Peterborough Plymouth Portsmouth Preston Ripon Salford Salisbury Sheffield Southampton St Albans Stoke-on-Trent Sunderland Truro Wakefield Wells Westminster Winchester Wolverhampton Worcester York Data Recovery.

    Scotland Low Cost Data Recovery in Aberdeen Dundee Edinburgh Glasgow Inverness Stirling Low Cost Data Recovery in Wales Bangor Cardiff Newport St David's Swansea Northern Ireland Data Recovery in Armagh Belfast Lisburn Londonderry (also known as Derry) Newry Data Recovery in Ireland, Data Retrieval Ireland in Connacht Leinster Munster Ulster which includes data recovery in Dublin Cork Galway Tallaght Blanchardstown Limerick Waterford Clondalkin Lucan Swords.

A Few Of Our Clients

  • Panasonic
  • Ministry of Defense
  • Vodafone
  • Barclays
  • Shell UK
  • American Express
  • Hutchison 3G
  • University of Manchester
  • University of London
  • University of Wales
  • University of Strathclyde
  • University of Sunderland
  • Newcastle University
  • NHS
  • HSBC
  • Argos
  • Volvo
  • IBM


I was very pleased with the service provided by Datatrack Labs Ltd. They were very helpful, honest, and kept me well informed at all stages. Initially my failed hard drive was sent to another firm which claims to be one of the cheapest for data recovery in the UK, and from the information given them over the phone, they said that recovery should not cost more than £97: however after evaluating my drive they said that the Head Disk Assembly Unit had failed and would have to be replaced before recovery could be attempted: this would cost £365. Being familiar with computing I felt this alleged failure did not match the symptoms so I had the drive returned immediately. I then sent it to Datatrack Labs who quickly confirmed my suspicions - the Head Disk Assembly Unit had not failed and they achieved a full recovery of my data for about £100 less than the other firm and included a new 500 GB external hard drive. I would confidently recommend Datatrack Labs Ltd to anyone with a failed hard drive.

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